Overview
Nagare ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our portfolio management platform.
Information We Collect
Account Information
When you create an account, we collect:
- Name and email address
- Organization name and details
- Authentication credentials (handled by Clerk)
Portfolio Data
When you use our service, you provide:
- Fund parameters, commitments, and performance data
- Transaction history (capital calls, distributions, NAV)
- Documents uploaded for AI processing
- Scenario assumptions and forecasts
Usage Information
We automatically collect:
- Log data (API requests, timestamps, IP addresses)
- Analytics data (via Vercel Analytics)
- Performance metrics and error logs
How We Use Your Information
We use your information to:
- Provide and maintain our portfolio management service
- Process calculations, projections, and Monte Carlo simulations
- Extract data from documents using AI
- Generate reports and visualizations
- Send service updates and support communications
- Improve our platform and develop new features
- Ensure security and prevent fraud
Data Security
We implement industry-standard security measures:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Multi-tenant data isolation (your data is completely separated from others)
- Regular security audits and penetration testing
- Role-based access controls
- SOC 2 Type II compliance (in progress)
Data Sharing
We do NOT sell your data. We may share information with:
- Service Providers: Vertesia (AI processing), Google Cloud (infrastructure), Clerk (authentication)
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In connection with a merger, acquisition, or asset sale
Your financial data remains confidential and is never used to train public AI models.
Data Retention
We retain your data for as long as your account is active. Upon account deletion, we will delete your data within 90 days, except where retention is required by law or legitimate business purposes (e.g., financial records, security logs).
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@nagarehq.com
International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through standard contractual clauses and equivalent protections.
Cookies and Tracking
We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform. Continued use after changes constitutes acceptance.
Contact Us
For privacy-related questions or concerns, contact:
Email: privacy@nagarehq.com
Address: 2-4 Rue Jules Lefebvre, 75009 Paris, France